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Onboarding Checklist

This page lists all configuration information that must be exchanged between your system and Telsmart before an integration can be activated.

Use this section as a setup checklist during onboarding.

Information You Must Provide to Telsmart

Activation lifecycle configuration

To enable user activation and OAuth authentication, you must provide:

  • Activation URL (development and production)
    Server-to-server endpoint used by Telsmart to confirm integration activation and deliver tokens.

  • Deactivation URL (development and production)
    Server-to-server endpoint used to confirm that an integration has been disabled.

  • Optional validation headers
    Custom headers Telsmart must include when calling your endpoints.

  • Integrator logo (.svg)
    Displayed in the Telsmart user portal during activation.

Event delivery configuration

To receive real-time call and summary events, you must provide:

  • Webhook URL
    HTTP POST endpoint where Telsmart will deliver event notifications.

  • Optional webhook security headers
    Headers required by your system to authenticate incoming webhook requests.

Information Telsmart Provides to You

During integration provisioning, Telsmart supplies:

  • Integration slug
    Identifier of you used in activation redirect URLs.

  • Client ID
    OAuth client identifier used for token refresh.

  • Client Secret
    OAuth client secret used for token refresh.

These credentials are issued once per integration and must be stored securely in your system.